Tips, updates and resources on customer experience, design and digital marketing.
Katy Cesarotti | Gallery Design Studio Editor + Copywriter
Why do some layouts turn consumers off? Why do social media users click on certain links and not others? Why don’t clients read your sales sheets?
We’ve identified some all-too-common...
Customer experience isn’t exactly a new invention.
At its heart, great customer experience comes down to convenience, relevance, and a personal touch; it’s about making it as easy as possible for customers to work with you.
But is customer...